Introduction
Kingscliff Beach Bowls Club (KBBC) is located in the coastal tourist village of Kingscliff, Northern NSW, and boasts some of the most spectacular views on the East Coast through its wall of glass facing the Pacific Ocean. Incredibly popular with both locals and tourists alike, they have 3 first-class bowling greens ready for both the serious bowler and the barefoot bowler, the Waves Function Room caters to wedding and function needs, and the Ocean’s Bistro and Café provides quality food at great prices. The relaxing environment of The Corello lounge and bar make it a great place to catch up with friends whilst enjoying the panoramic ocean views. With modern facilities plus a kids room, Courtesy Bus, and a Wi-Fi hot spot, it’s easy to see why this club has won the hearts of its patrons.
KBBC’s HR Headache
Prior to Team Accelerate, KBBC was using an outdated system to store scanned employee files and the Fair Work statement and dealing with offices filled with cabinets and files full of paper copies of important employee documents. What they really needed was an online system that could not only store important employee information in one place but provide an easy-to-read dashboard and quick access from their desktop. Their current system was also costing them big dollars, without providing them with the one-stop program capabilities that would have made their admin life much simpler, so they immediately saw the financial value in bringing Team Accelerate into their club’s strategy to consolidate employee information and have ease of access at the click of a keyboard.
Unlocking KBBC’s HR Potential
Mark and the team at KBBC found accessing and using Team Accelerate simple and easy to navigate due to the dashboard feature, which is KBBC’s favourite feature. It allows them to see at a glance where their team is sitting with their employee handbook and notice board acknowledgment, and the navigation and search feature is excellent for seeking information or updating files of individual employees. The ability that Team Accelerate has for KBBC to reset and request acknowledgment of certain policies and procedures within their Employee Handbook has meant that Management has the ability to give 6 monthly reminders to staff on crucial policies around employee personal and service standards. This has increased the confidence of Management and staff alike to do their job knowing that they are fully cognisant of the club’s policies on a regular basis.
Mastering KBBC’s HR Toolkit
Team Accelerate has simplified KBBC’s previously cumbersome HR processes and has given them not only the ability to have all of their important employee files in the one place, saving them time and space by having to search through multiple systems and processes, it has also given them the ability to ensure that their staff is always up to speed with the values and expectations of the club by having an online digital staff handbook that can be revisited at any stage by the employee. Having all of their employee files accessible from one platform at a fraction of the cost they were paying for previous software has also been a plus for the club. Now that their staff has the ability to download the Team Accelerate app to their phones, KBBC sees a seamless communication solution for the future of their club.
If you are reading this and seeing some similarities between your business and KBBC’s HR challenges and think Team accelerate may be a viable solution, connect with us for a free demo or sign up to our free trial today.